Returning Home Mosaic of Support Help

Navigating the Mosaic

As you drag your mouse around the Mosaic, individual tiles will zoom in. If you hover briefly, the tile will expand to display the contribution’s title. Clicking View will display the contribution detail.

When there are many tiles in the Mosaic, the Zoom control will be visible on the top to the right of “ADD TO THE MOSAIC”. Sliding this control will zoom you out to see more of the Mosaic.

You may also see additional portions of the Mosaic while zoomed in by panning left and right and up and down. To do so, simply move your cursor toward the edge in the direction you wish to pan. You may also pan using the arrow keys on your keyboard. [←↑↓→]

Viewing a Contribution

When you are in a contribution detail view, you will see one of four types of contribution: text, a photo, an audio clip, or a video. Each will have a title and most will have a descriptive caption. The contributor’s screen name will appear in the upper left hand corner.

Audio and video contributions will have display the proper player for you to view the contribution. Simply press the PLAY button to start the audio or video clip and PAUSE to pause or stop it. You will also note there is a volume control on the player. By using the slider you may skip forward or back. Note the audio or video clip will need to load before you can begin listening or viewing or skipping forward.

Searching the Mosaic

You may search the Mosaic by entering text in the box to the left of the Search button. Then click Search. Searches will return results for contributions based on screen names, keywords in titles, and tags. Results are presented as a new Mosaic overlaid on the full Mosaic.

Contributing to the Mosaic

Photos

  • Valid formats are .jpg .jpeg .gif and .png
  • Maximum upload size is 10MB

Audio

  • Valid formats are .mp3 .mp4 .wav and .aiff
  • Maximum upload size is 50MB
  • Maximum microphone record duration is 3 minutes.

Video

  • Valid formats are .mov ,.avi .flv and .m4a
  • Maximum upload size is 100MB
  • Maximum webcam record duration is 3 minutes.

Large uploads may take several minutes, even on broadband connections. Dial-up connections will take substantially longer.